We stand behind you and work hard to streamline the claims process with as little disruption to your life as possible. It is during claim processing that VIIC really shines; a time when our clients learn the true meaning of our company adage: We’ll Take Care of It.

Your Claim – Our Priority

An insurance company is only as good as their customer service during times of need – VIIC puts you first. Our 24 hour claims service, supported by insurance claim specialists, offers professional, prompt and honest service.

The VIIC Community Advantage

We are the largest privately owned insurance brokerage firm on Vancouver Island. With 14 conveniently located branches, our local, knowledgeable, community-minded insurance specialists will be on hand to assist with every phase of your insurance claim. We’ll Take Care of It.

Reporting a Claim to VIIC

Call us! We are here to help you through the entire claims process

Call the VIIC 24/7 Claims Department

1.877.506.5656

If you call after hours, you will still be connected with a claims specialist

–OR–

Call your trusted local VIIC branch during business hours

VIIC BRANCH LOCATOR

If you need to contact ICBC to report a claim, you can call toll free or file a claim online:

Inside British Columbia:            1.800.910.4222
Outside British Columbia:        1.800.667.7740

ICBC now offers online claim reporting for vehicle vandalism and theft. Click here to be directed to the ICBC online claims form. For injuries, vehicle glass damage only, hit and runs and crashes occurring outside of British Columbia, use the Dial-a-Claim ICBC toll free numbers listed above.